Complaints
Our promise you
At NFP, we are committed to providing you with excellent customer service, but we accept that occasionally things may go wrong. Should this happen, we want to rectify things quickly for you and we appreciate the opportunity to put things right.
We will take your complaint seriously and we commit to investigate your concerns comprehensively in order to achieve a fair outcome.
How to make a complaint
You can raise your complaint by phone, in person or in writing via post or email.
As NFP operates a group of differing businesses please find the contact details for each NFP firm via the below buttons:
Contact: Colm Power
Address: Second Floor, Block 4, The Arch, Blackrock Business Park, Carysfort Avenue, Blackrock, Co. Dublin, A94 A0D0
Telephone: 01 210 0210
Email address: eurnfpcomplaints@nfpireland.ie
Contact: Andrew Quinn
Address: 7b The Anchorage, Charlotte Quay, Dublin, D04 A6R9
Telephone: 01 667 2644
Email address: eurnfpcomplaints@nfpireland.ie
Contact: Aidan Brady
Address: ReSure House, Steeple View Court, Church Road, Malahide, Dublin, K36 Y673
Telephone: 01 634 7656
Email address: eurnfpcomplaints@nfpireland.ie
Contact: Max Ludwig
Address: 1st Floor, Drury Court, 56-58 Drury Street, Dublin 2
Telephone: 01 284 5401
Email address: eurnfpcomplaints@nfpireland.ie
Note: if raising your complaint by email, please mention in the Subject Bar the name of the NFP company to which your complaint relates.