Practicalities of managing investigations
Ensuring complaints are handled fairly, impartially, and compliantlyHelping your people lead investigations that foster a healthier, more productive workplace
Workplace investigations are a critical component of maintaining a fair and productive work environment. When allegations of misconduct arise, whether it’s harassment, discrimination, or any other form of inappropriate behaviour, a thorough and impartial investigation is essential.
NFP’s practicalities of managing investigations training ensures that you carry out fair and effective workplace investigations and are helping to foster a transparent, accountable working environment where employees feel safe, heard and valued.
Cathy Behan
Head of Learning & Development
What can you expect from NFP’s HR investigation training?
This course is designed to give learners an increased understanding of the rules that guide an investigation & to understand how to commence an investigation.
Purpose
Learners will be familiar with how to investigate thoroughly and develop knowledge of how to respond appropriately during an investigation.
Target audience
Business owners, directors and managers within an SME, large company, or the public sector.
Delivery
Virtually, on Zoom or Microsoft Teams. Maximum 12 people per 3-hour session.
HR investigation training course material
Our practicalities of managing investigations training will cover the following topics:
- Responsibilities of Management
- The Employment Relationship
- Important Considerations
- Rules of Natural Justice
- Terms of reference
- Managing specific allegations
- Timeframes
- Mitigating objective bias
- Investigation Report
- Outcome/Hearing Stage
- Up to date procedures
Learning outcomes
On completion of this course, learners will be familiar with how to investigate thoroughly and develop knowledge of how to respond appropriately to an investigation.
Key learning outcomes include:
- Developing a greater understanding of the investigatory processes
- Gaining confidence to carry out an investigation correctly
- Developing a greater understanding of case law and how it shapes each investigation
- Gaining knowledge on structuring questions
- Developing an understanding of the importance of a paper trail
The value of trusting NFP with your peoples’ development
Expertise: Delivered by a team of experienced specialists with extensive knowledge in people management, upskilling individuals and teams and developing oneself.
Experience: Our specialist team has vast experience designing and creating investigation management programmes, tailoring them to meet the needs or training gaps of our clients, and creating content that is present and prevalent.
Engaging: The facilitator will use best practice articles, video clips and collaborative discussions to enhance the learning experience.
What our clients say
Don’t just take our word for it – hear from our clients who have discovered the business and people benefits of NFP’s leading HR training courses:
We have always found the service from the team to be excellent. We have used NFP’s online training with our staff in Ireland and the content and production was so good that we ran it out with our staff in the UK as well.
The team are extremely knowledgeable trainers and played a pivotal role in making the program a resounding success with our management team. Their expertise was evident in every session, and they have a unique ability to engage the participants and create a dynamic learning environment that further enriched the experience.
Their team of expert trainers are extremely professional. The training is tailored to meet our needs and is always very informative, engaging, and well received. I would highly recommend NFP to other companies with any training needs.
Request a chat with one of our HR training specialists
To discuss how we can upskill your business with engaging training courses that are tailored to the unique needs of your business and people, request a chat with one of our specialists today.